Solutionz RMM is an enterprise AV remote monitoring management platform that continuously monitors the health, availability, and performance of conference rooms, collaboration systems, digital signage, control systems, DSPs, and AV infrastructure across every location.
Detect device failures, connectivity issues, and performance problems before they impact meetings, classrooms, or daily operations.
Monitor conference rooms, collaboration systems, digital signage, DSPs, and enterprise AV infrastructure from a single dashboard.
Automated alerts and remote remediation help minimize downtime, service calls, and operational expenses.
Support virtually any IP-connected AV device, including Microsoft Teams Rooms, Zoom Rooms, digital signage, control systems, audio platforms, and more.
Track uptime, inventory, performance trends, and service metrics to optimize AV investments.
Create consistent monitoring, reporting, and support workflows across offices, campuses, healthcare facilities, government agencies, and enterprise locations.
Traditional AV support reacts after failures occur. Solutionz RMM proactively monitors AV systems, detects issues early, and helps resolve problems before users experience disruptions—improving uptime, meeting reliability, and operational efficiency.
The platform delivers centralized visibility across conference rooms, collaboration systems, and enterprise AV infrastructure from a single dashboard.
Automated alerts and remote remediation reduce AV-related operational costs and improve system uptime across all locations.
Solutionz RMM is platform-agnostic, supporting Microsoft Teams Rooms, Zoom Rooms, and virtually any IP-connected AV device.
Integrated analytics and reporting help organizations track device uptime and SLA performance to optimize AV investments.
Solutionz RMM can monitor virtually any network-connected AV device with an IP address.
Hybrid work has made conference room reliability essential. Solutionz RMM proactively monitors meeting rooms, huddle spaces, and collaboration systems to detect issues before they disrupt the meeting—keeping every space ready when people need it.
From classroom AV systems to lecture capture technology and campus-wide collaboration platforms, Solutionz RMM gives educational institutions centralized visibility and proactive management at scale.
Government agencies operating secure facilities and mission-critical AV infrastructure depend on Solutionz RMM for always-on monitoring with the security controls required for sensitive environments.
Clinical communication systems, telehealth endpoints, and patient-facing AV technology require continuous uptime. Solutionz RMM provides the proactive monitoring and compliance-aligned remote access that healthcare organizations need to support reliable care delivery.
From hotel conference centers and ballrooms to live event venues and broadcast facilities, AV systems are central to the guest experience and revenue-generating operations. Solutionz RMM keeps entertainment and hospitality AV environments performing at their best — minimizing downtime during high-stakes events and giving your team the visibility to resolve issues before they impact the audience.
Connected building technologies require continuous monitoring to perform at their best. Solutionz RMM helps facilities teams proactively monitor AV, collaboration, and smart building systems to minimize disruptions, improve occupant satisfaction, and maximize operational efficiency.
Solutionz AV remote monitoring is a proactive service that continuously tracks the health, performance, and uptime of audiovisual systems across an organization. Solutionz RMM identifies issues before users notice them by using real-time alerts, automated diagnostics, and centralized device management.
Solutionz RMM is completely vendor-agnostic and can monitor any device with an IP address. It supports primary collaboration platforms (Microsoft Teams Rooms, Zoom Rooms, Cisco Webex), control systems (Crestron, Q-SYS, Extron), audio DSPs (Biamp, Shure, Dante), and commercial display manufacturers (Samsung, LG, Sony, Planar). Our AV monitoring platform can manage displays, video conferencing systems, DSPs, control processors, collaboration devices and other IP-connected AV hardware.
Solutionz RMM provides centralized dashboards that allow IT and AV teams to monitor system health, and manage enterprise-wide AV environments effectively.
Solutionz AV monitoring software improves uptime by detecting issues before they disrupt meetings or workflows. Automated alerts, predictive diagnostics, and remote remediation allow support teams to resolve many technical problems immediately — reducing costly outages and improving the reliability of collaboration environments across multiple office locations.
By resolving issues remotely and preventing failures before they occur, Solutionz RMM reduces the volume of on-site service calls, eliminates many emergency dispatches, and decreases downtime-related productivity losses — delivering measurable cost savings over traditional reactive support approaches.
Solutionz RMM is designed with several built-in security protections. It operates internally within the network and communicates outbound on Port 443 on a timed basis only, meaning there is no persistent inbound connection that could serve as an attack surface. The platform is SOC 2 type ll compliant. Together, these measures ensure that AV systems remain protected without introducing new vulnerabilities into the broader network infrastructure.
Proactive AV monitoring is important because it minimizes downtime, improves user experience, and reduces operational disruptions. Enterprises rely on collaboration technology for meetings, training, and communication — making continuous monitoring essential for maintaining productivity, reducing service calls, and ensuring consistent audiovisual performance across all locations.
Absolutely. Solutionz RMM can be bundled with Integrated Support for a complete AV lifecycle solution, combining proactive monitoring with guaranteed onsite response when needed.
Solutionz RMM is purpose-built for audiovisual (AV) system management rather than general IT infrastructure like servers and workstations. It's universally compatible with both Microsoft Teams and Zoom, whereas those platforms' own tools are proprietary. Additional differentiators include remote remediation AV systems, seamless integration with helpdesk tools, and the ability to monitor any IP-addressed device — all from a single dashboard with no persistent inbound network connection.
Yes. Solutionz RMM supports monitoring of AV systems across multiple locations from a single, centralized dashboard. Every device — regardless of where it is located globally — is visible in one unified view, represented by color-coded status indicators that instantly communicate system health. Any device with an IP address can be monitored, making the platform highly scalable across distributed environments. This allows organizations to manage their entire AV ecosystem remotely without the need for on-site visits or location-specific tools.
Yes. Solutionz RMM includes automated self-healing capabilities. When an endpoint freezes or drops offline (such as an uncooperative display or frozen camera codec), the system executes automated remediation scripts—such as initiating controlled remote reboots or clearing cache buffers—resolving common glitches with ease.