Remote Monitoring & Management

Advanced Remote Monitoring & Management for Seamless AV Operations

Businesses rely heavily on AV systems for collaboration, communication, and productivity. However, managing these systems can be complex and time-consuming. Solutionz's advanced Remote Monitoring & Management (RMM) platform takes the guesswork out of the AV management, ensuring maximum uptime, enhanced security, and a seamless user experience for your organization.

Our Solutionz RMM Service Is Designed To Help You:

Maximize Uptime

Never miss a beat with 24/7 AV system monitoring and proactive alerts that notify you of any potential issues in real-time.

Prevent Downtime

Automated fixes and remote troubleshooting minimize disruptions and ensure your AV systems run smoothly.

Centralized Control

Manage your entire AV ecosystem from a single, intuitive platform, gaining insights for data-driven decisions.

Optimize Your AV Systems With
Remote Monitoring and Management

Effective AV management requires ongoing vigilance and proactive maintenance. Our RMM platform provides all the tools to stay on top of your AV health, ensuring optimal performance and agility.

Inventory & Asset Management

Keep track of all your AV equipment 24/7 across locations with a comprehensive inventory system. Monitor usage, identify underutilized devices, and optimize resource allocation.

We Know Problems Before You Do

Our 24/7 monitoring proactively identifies potential issues before they impact your users, preventing disruptions and minimizing stress.

Ticketing System Integration

Manage your entire AV ecosystem from a single, intuitive platform, gaining insights for data-driven decisions. Integrate seamlessly with your existing ticketing and notification tools for streamlined workflows and efficient issue resolution.

Reporting & Analytics

Generate in-depth reports on system usage, performance trends, and detailed health diagnostics to gain valuable insights and make data-driven decisions.

Simplified Device Management for
Optimized Performance

Managing a complex network of AV devices can be challenging. Our RMM platform streamlines device management, providing valuable insights and remote control capabilities for improved performance and user experience.

Complete Device Control: Track all AV equipment across locations for easy management and maintenance, ensuring no device goes unnoticed.

Data-Driven Insights: Gain valuable usage analytics to optimize resource allocation, identify underutilized devices, and make informed decisions about your AV infrastructure.

Remote Configuration: Adjust device settings remotely for improved performance and user experience, saving time and resources.

Agnostic: Our RMM platform works seamlessly with diverse AV brands and technologies, ensuring compatibility and comprehensive management.

Self Healing, Automation, & Alerts: Automated fixes, remote troubleshooting, and customizable alerts ensure swift problem resolution and minimize manual intervention.

Reduced Downtime: Minimize disruptions and ensure smooth AV operations for a more productive work environment.

Enhanced Security: Proactive monitoring and real-time alerts safeguard your AV investments from potential threats.

Increased Operational Efficiency: Automate tasks, manage systems remotely, and gain valuable insights saving time and resources.

Improved User Satisfaction: Efficient system management and proactive issue resolution lead to lower operational costs.

Cost Reduction: Automated fixes, remote troubleshooting, and customizable alerts ensure swift problem resolution and minimize manual intervention.

Remote Monitoring and Management FAQ’s:

What is the difference between Solutionz RMM and other monitoring tools?

Solutionz RMM is the only software that monitors and manages the quality of live calls. All others provide post-call analytics. Other AV software monitors/manages the hardware only - quality of calls. Microsoft Teams Premium and Zoom Software are proprietary to their own platforms, and Solutionz RMM is universally compatible with both.

What devices can be monitored?

All devices that have an IP address associated with it can be monitored. We can disable any devices on the VLAN/subnet that may not want to be monitored.

Is Solutionz RMM secure?

Yes, Solutionz RMM is capable of meeting or exceeding organizational standards. Solutionz RMM is internal to the network and reaches out for commands on a timed basis; therefore, there is no persistent inbound connection.

Can Solutionz RMM service manage devices that are not connected to the network?

Many devices allow for remote control and remote administration. Through their API capabilities, our RMM tool will be able to interface with the devices that allow for remote control/management/administration.

What Our Customers Say

We're happy with the results -- When I see people bring their kids or their parents into the gym, that tells me that they're proud of it. Them being proud of it says a lot about how we hit our goal. People know that we are looking after them and we did the job right

Tom Porter

Sr. Vice President of Corporate Service, Edwards Lifesciences

Solutionz always made sure the customer was taken care of regardless of who was responsible in the contract.

Otto Orr

Director of Global Real Estate + Workplace Services, Blackbaud

UMX is running for eight hours a day in our classrooms. It allows for the natural ebb and flow of classes. Kids at a distance are seeing the same content on their screen and hearing the same lesson as the kids in the classroom.

Dr. Mike Woods

Superintendent, Hennessey Public Schools

When Haskell went back to the drawing board to equip their unique conference room, Solutionz's expertise met the challenge with high-definition technology designed to seamlessly connect teams across the globe.

Brad Kirkland

Chief Executive, YetiTech