Although Microsoft Lync recently merged with Skype to become Skype For Business, the messaging client has not strayed from its essential purpose: integrating Office programs with, voice and video chat features in order to facilitate collaboration and communication in the workplace. In short, Lync (or S4B) is similar to the chat technology you use on a daily basis, but since it has access to your Outlook calendar and Office documents, it functions as a sort of all-in-one virtual workspace. The newly released Skype For Business version of Lync has added a few nifty features (like slightly tweaked text formatting – can you say more emojis!?!, integration of Skype contacts, and file transfer preview), but the user experience remains mostly unchanged. And while Lync is a remarkable boon for any organization looking to address workflow challenges, the multitude of options available to users can lead to complications and possible communication mishaps. Here, then, are a few tips and tricks for avoiding any unseemly clumsiness while using Microsoft Lync.