We spend a lot of time thinking and talking about how to make collaboration and video conferencing solutions more intuitive and accessible for the everyday user. There isn’t a boss out there who doesn’t want their employees to quickly adopt and adapt to new technologies that make for more efficient and productive workplaces. But user engagement isn’t the beginning and end of the story. You also want your IT department to be happy. And how do you keep an IT department happy? By giving it power and control.
That makes IT folks sound like ego-tripping maniacs. But they’re not. To do their jobs, they need to be given the power to see behind the curtain, and they must be given control over the solutions that keep everyone connected. If more and more employees are using collaboration solutions to do their work, that means more and more information is being exchanged between people on the move, which presents a whole bunch of security and management headaches for IT departments.
And that is why Cisco Spark has just introduced Control Hub, an advanced tool that allows administrators to have unprecedented control over the Cisco Spark service. Let’s take a quick look at what IT people can do once they have Control Hub.
Message Encryption
With end-to-end message encryption, every bright idea and brainstorming session will be safe from prying eyes. Don’t worry about your big breakthrough leaking into the world at large before you’re ready.
Elevated Data Security
Cisco Spark is the industry’s very first end-to-end cloud encryption solution using on-premises key stores. What does that mean? You can run an on-premises key server to encrypt and decrypt everything sent to Cisco Spark, so you have a data security equivalent to on-premises data storage.
Fluid Analytics
Sometimes it can be hard to tell just where your system is having problems. Is it a system-wide thing or an isolated problem? With Spark’s fluid analytics, you can see who is experiencing poor call quality and see exactly where they are in the world in order to assess whether the problem is widespread or contained.
Mobile Device Management
Perhaps the biggest IT headache of the 21st century is the rise of BYOD (Bring-your-own-device) culture. Of course giving employees the chance to use their own mobile devices is crucial, but for the folks who manage security and data, it can be pretty scary. With Cisco Spark Control Hub, mobile devices are no longer security vulnerabilities. Enterprise Certificate Pinning protects from malicious hotspot providers, and Web Smart Timeouts will automatically log out users when Spark is running outside the company network.
If all this sounds good to you and you’d like to try Cisco Spark, sign up for a free trial and take it out for a test drive. And please contact us with any questions you might have. We will have one of our experts get back to you as soon as possible.
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