Last year, Cisco conducted a survey of over 1,000 “IT decision makers” from seven countries in order to assess interest in and plans for cloud UC strategies. The survey found that 74% of these decision makers planned to choose a cloud provider in the next 24 months. Clearly, cloud-based UC is the future of business communication. The only question is how to go about transforming your conferencing and collaboration environment without needlessly disrupting workflow. We have a few answers to that question.
Assess Your Needs
You know you need a cloud-based communications solution, but what kind do you need? Will you need to retain an on-premise option for some aspects of your business? Which departments will be most impacted by the transition? Asking questions like these will help you figure out what kind of cloud solution is right for you.
The financial and workflow benefits of a cloud UC strategy won’t take long to become apparent, but the distant future is a bit of a mystery. You’ll have to think about how the cloud solution you choose will hold up as time passes. To ensure at least a little future security, you’ll want to go with service providers and vendors that have a consistent track record and that also continue to innovate and improve. You don’t want to be stuck with a sub-par service that will forever be stuck in 2019. Definitely make sure the solution you choose is interoperable with other apps and services. The whole point of a UC solution is the ability to conveniently connect in myriad ways, and that’s not going to happen without the flexibility of and interoperable solution.
Bring Everyone On Board
Now is the time to become a salesperson. Your new UC strategy will go over like a lead balloon if you don’t drum up some enthusiasm for the project. No matter how seamless your transition from a tech standpoint, the human element is bound to bristle at change. Highlight the advantages of your cloud-based solution for your employees and offer ample training opportunities for those who are skeptical.
You won’t really know just how effective your unified communications has been unless you take the time to study relevant metrics. Where is your UC solution flourishing? Where is it failing? With scalable cloud solutions like Prime Call Cloud UC, you only pay for what you need, so whether you’ve underestimated or overestimated your demand, you can contract or expand the supply, depending on what your results tell you.
Learn more about unified communications solutions like Prime Call Cloud UC and please contact us if you have any questions. We will have one of our experts get back to you shortly. If you’d like to try Prime Call Cloud UC and see if it will work for your company, sign up for a free trial today. Use our Advanced Search tool to find anything else you might be looking for.