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RMM AV Solution Technology
optixav

Introducing a seamless audiovisual remote monitoring and management tool that’s fully accessible from a single pane of glass.

OptixAV offers 24/7/365 proactive monitoring, analytics, and alerts. The solution includes automated testing that can identify and repair potential mishaps before self-detection, saving organizations time, money, and resources.

Experience the convenience of managing all your audiovisual technology from a single device, regardless of the system's location (onsite, hosted, or in the cloud).

Gain valuable insight into the operability of every component within your audiovisual ecosystem with our comprehensive remote monitoring solution. Ensure maximum uptime through OptixAV's remote monitoring and management (RMM) capabilities.

Features

  • Enterprise-wide visibility into audiovisual systems’ health and usage, including attached peripherals
  • 24x7 monitoring, help desk support, and onsite services when required
  • Automated testing, fault detection, and repair
  • Integration with existing ticketing and notification tools
  • Optional integrated cybersecurity monitoring of audiovisual networks and components 
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AV Equipment Monitoring Automation
Software Workflow Business Ticketing System

Benefits of OptixAV

  • Up and running in minutes
  • Connects your organization to AV support in seconds
  • User-friendly and intuitive interface
  • Automates your business workflows, saving valuable time
  • Reduces downtime by up to 92%, maximizing productivity
  • Provides a single pane of glass to answer the question, "How are my AV systems doing?"
  • Detailed utilization reports that track and monitor system usage, enabling a better understanding of your system's ROI

Frequently Asked Questions

 

Is OptixAV secure? 

OptixAV is capable of meeting or exceeding organizational security standards, including federal requirements. Your systems are protected by robust security measures and processes.

How does OptixAV send alerts? 

In addition to the alerts built into OptixAV operations and security pages, OptixAV seamlessly integrates with major IT support ticketing systems using webhooks, including Slack and Teams. Customize the thresholds for metrics and alerts to meet your specific needs.

Can I reboot equipment remotely or test rooms periodically?

Take control of your AV devices remotely with OptixAV. Reboot and manage any device reporting into the OptixAV environment effortlessly. Enjoy the convenience of automated room testing, ensuring optimal room availability. In the event of unsuccessful automated repairs, repair tickets are automatically generated using repair ticket software, and a technician is dispatched promptly.

Schedule a demo today and witness the power of OptixAV, the leading remote monitoring and management service, in action!

 

 

 

 

 

 

 

Support Ticket Testing Tools for AV System Integration
AV Business Solutions Remote System Monitor

"At Solutionz, we're here to help you succeed. We are excited to work together to optimize your audiovisual systems and ensure your business thrives!"

Scott Kroeze VP of Prime Call Services

1668204728044

 

Get started with OptixAV