G Suite, Google’s cloud-based collaboration solution, added Google Voice to its array of features last year, and it didn’t take long for Poly (formerly known as Plantronics) to make sure its new VVX x50 series of desk phones were fully integrated with Google’s communication platform.
“VVX x50 Series Obi Edition desk phones are fully integrated with Google Voice so they just work and live up to the standards of a professional-sounding call no matter the distraction, complexity or distance customers may be up against,” said Laura Marx, vice president of global alliance and partner marketing at Poly.
As dazzling as video conferencing systems have become, anyone who works pretty much anywhere can tell you that desktop phones are still the default for conducting business. According to a study conducted by Plantronics in 2017, 85% of enterprise users still communicate with desktop phones. So while businesses might turn to video conferencing solutions for certain kinds of communication, the bulk of their day-to-day back-and-forth is still made up of good old fashioned telephone conversations.
Desktop phones might be familiar office friends, but to remain viable in 2019, they need to keep up to date with today’s communication solutions. Companies using solutions like G Suite need desktop phones that will integrate seamlessly into the workflow with little to no hassle. And that is precisely what Poly’s VVX x50 series offers.
“Desktop phones are vital for many organizations using G Suite," said Smita Hashim, director of product management for Google Voice. "Working with partners like Poly helps us to ensure that activating phones on Voice is as easy as possible on administrators and IT staff."
Poly’s partnership with Google comes just under a year after Plantronics acquired Polycom and adopted it’s new name. Along with the rebranding came a four-point plan for Poly’s future. The gist: Poly aims to make workspaces intuitively work for everyone; help people collaborate, their way; design solutions that prioritize mobility; and advance cloud services that help IT professionals and users get the most out of their devices.
But Google isn’t the only tech giant Poly is working with. The global communications company recently announced its new CCX Series, which integrates with Microsoft Teams, allowing users access to calls, calendars and meetings via the desk phone’s display screen.