You might have heard about WebRTC. Or maybe this is your first encounter with the word. Either way, you might have some questions about this video technology that is changing the way people connect. Let’s take a closer look at some of these questions.
Wait, what is WebRTC?
WebRTC stands for “Web Real-Time Communication.”
Okay, but what is “Web Real-Time Communication?” Isn’t that what we are already doing on the internet all the time?
Well, sure. But WebRTC is a special kind of video communication. It is an open source technology that allows users to connect via video without having to download any special software or plugins. Do you have a webcam? Are you connected to the internet? Do you have Chrome? Then you are good to go. WebRTC makes it possible for you to connect with colleagues and clients and customers.
That makes sense. Have I used WebRTC before?
Probably! Have you ever used the video chat feature on Facebook Messenger? Then you are familiar with WebRTC. Or maybe you’ve chatted with friends on Google Hangouts? Then yes, you have used WebRTC!
How is WebRTC different from video conferencing?
In short: WebRTC is a technology and video conferencing is a solution. But video conferencing solutions can leverage WebRTC to provide access to anyone with internet access, a camera and a web browser. For example, Cisco WebEx enables any user, no matter where they are, to join a video conference with nothing more than a camera and an internet connection. No additional applications or plugins are necessary.
What industries might most benefit from WebRTC?
Any business intent on connecting with as many customers and clients as possible will benefit from a web-based conferencing solution. You don’t want to put any hurdles between you and a possible connection. But let’s look at a specific example. Let’s consider the world of healthcare, where video conferencing can put healthcare providers in touch with patients who might not otherwise be able to access services. By giving people easy, web-based access to doctors and nurses via video, healthcare providers can ensure that those most in need of care have a simple way of getting it. Educational institutions can benefit in similar ways from solutions like Prime Call Cloud MeetMe, which offers WebRTC calls, thereby ensuring that any and all students with an internet connection can access a virtual classroom.
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