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Senior Accounts Receivable Coordinator

Job Summary: This is a full-time Accounts Receivable position that works in an office building in Atlanta, Georgia 8am-5pm, Monday through Friday. This position requires experience in the field of invoicing and collecting, preferable in a project-based business setting. You will be working in a fast paced, high-volume environment; where organization, prioritization and time management skills are essential.

GOAL #1: To reduce the number of days invoices remain unpaid by our customers.

GOAL #2: To reduce balances in aged A/R buckets 60 days past due and older.

Key Responsibilities

  • Contact customers via phone, email, etc. to resolve past due balances. Set calendar reminders for follow-up activities. Document the results of each task in NetSuite for management reporting purposes.
  • Prepare project reports, PayApps and AIA reports to update customer on project progress and request payment.
  • Prepare strategic follow-up correspondence that renders good collection results.
  • Document all collection activities in NetSuite (dates, times, conversations, emails, etc.) to provide informative status updates in the system.
  • Send invoice copies as requested by customers to expedite the collection process.
  • Research and monitor customer accounts using NetSuite to identify past due invoices.
  • Enlist the efforts of other team members to provide additional information requested by the customer to secure full and timely payment.
  • Help to develop procedures and best practices that consistently lead to achieving & exceeding company financial goals, including writing standard collections emails and documenting the standard collections process.
  • Various tasks as requested by supervisor, VP of Finance or CFO, etc. 

Requirements

  • This position requires 2+ years of experience in an AR department.
  • Collaborative and respectful team player with good communication skills.
  • Ability to build positive relationships with internal personnel and external customers.
  • A considerate customer-service oriented attitude required at all times.
  • Self-starter who exhibits strategic initiative to chase down delinquent customers.
  • Able to manage time wisely given a variety of unrelated tasks.
  • Firm/confident/charming negotiation skills.
  • Able to take instruction and follow company policies.

System knowledge required: Experience using Outlook and proficiency in Excel is required. The company uses NetSuite as a cloud-based accounting system.

Employment: Type Full-time 

Salary Range: $45,000-$55,000 (depending on experience)

To express interest in this position, please submit your resume and a cover letter. Incomplete submissions will not be considered.