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Field Service Engineer

Job Summary: This position is responsible for providing service of audio-visual equipment and systems located within the following types of environments: business/corporate, K-12 and Higher-Ed facilities, houses of worship, and military installations.

Employment: Type Full-time

Key Responsibilities

  • Travel to customer sites to support AV systems
  • Ability to Troubleshoot and resolve complex technical issues related the following types of equipment and/or systems:
    • Video Teleconferencing equipment and UC systems (i.e., Poly, Logitech, Cisco, NEAT, etc.)
    • IP based AV networks
    • Audio DSP based systems to include Amplifiers, Speakers, and microphones
    • Projection display devices and systems (i.e., Panasonic, Sony, Epson, Draper, Da-Lite, etc.)
    • Video wall equipment and systems (i.e., Nanolumen, Christie, Planar, etc.)
    • Digital Signage equipment and systems
    • Custom Control systems: Crestron / AMX
  • To a lesser degree: RF Systems (analog and digital)
  • Conduct site surveys related to service quotes
  • Preventative maintenance visits
  • Ability to write concise service reports

Education and Experience Requirements

  • High School diploma or equivalent
  • AVIXA CTS certification
  • 3-5 years (minimum) audio visual experience
  • Valid driver’s license with a clean driving record
  • Industry Certifications are preferred (i.e., Crestron, Extron, Biamp, QSC, etc.)

Physical Requirements

  • Ability to kneel, crouch, or stand for long periods of time
  • Climb ladders and scaffolding
  • Lift more than 50lbs
  • Comfortable working in high, small, or cramped places
  • Ability to work in hot, humid, and cold environments, such as construction sites

Compensation & Benefits

  • Competitive compensation
  • Comprehensive benefits package
  • Collaborative work environment
  • Career development and education opportunities
  • #7 on SCN's list of "Top 50 Systems Integrators"

At Solutionz we deliver the most reliable, comprehensive, and best-in-class audio visual systems that transform the way you do business. We are integrators, technologists, engineers, experts, support technicians, designers, and trusted friends all committed to helping you do business... better.