Job Summary: Responsible for translating customer requirements, configuration, customer service and troubleshooting of A/V equipment, computers, software and related peripherals.
Key Responsibilities
Translate customer requirements into functional system designs
Develop engineering and architectural drawings and calculations
Review pre-construction design and documentation
Assist with technical design, pricing and identify any logistical challenges
Provide material and labor estimates for projects
Customer liaison for engineering inquiries
Research solutions, keep up to date on new technologies
Requirements
High School diploma or equivalent
1-2 years of experience in installing complex Audio-Visual Systems
Installation experience with Extron and Crestron
1-2 years installation experience with Video Conferencing manufacturers Polycom, Tandberg, Lifesize, etc.
Infrastructure knowledge and installation experience: Projection Screens, Display Mounts, Ceiling Speakers, Wired Microphones, and Equipment Racks
Excellent problem-solving skills
The ability to interpret technical issues through the non-technical descriptions provided by customers
