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Field Engineer 

Job Summary: Responsible for the design, specifications and management of installations of integrated systems.

Key Responsibilities

  • Ensure that systems are commissioned honoring the design SOF, Technical Scope of Work, and customer intent.
  • Confirms that that system design meets the scope of work and is congruent with the client expectations for system operation.
  • Modify system engineering as needed while documenting redline updates on system drawings.
  • Provide clear and concise documentation on any configurations needed for successful implementation (i.e., network configurations, video settings, DSP settings, etc.).
  • Identify and assist in change orders during project installation phase and notify Project Manager.
  • Diagnose and correct system deficiencies and develop effective solutions.
  • Establish and maintain positive and effective line of communication with other team members.
  • Ensure project managers are well informed on status of development effort and programming status of assigned projects.
  • Participate in the development, implementation, and documentation of control programming standards to include graphical appearance, custom code, and system functionality if one has not yet been established.
  • Ensure all new code adheres to the Solutionz standards and complies with the Solutionz “standard templates”.
  • Program audio DSPs to meet system functionality to and EQ the system to provide optimal performance based on the system requirements.
  • If needed, assist other departments with technical support issues.
  • Ensure fabrication and installation efforts adhere to AV best practices.
  • Complete system test and acceptance for installations both remotely and onsite.
  • Perform R&D tasks both in house and in the field as needed.
  • Work with Solutionz departments to support technical escalations from the Field Team.
  • Ability to be a team player as well as work independently.
  • Mentor less experienced technical staff.
  • Perform other tasks as requested by the Field Engineer Team Lead and/or Director of Engineering.

Universal Responsibilities:

  • Adopt the Solutionz’ Four Pillars.
  • Understand that you are the front-line ambassador of the Solutionz brand. Work to impress our customers every day.
  • Always represent Solutionz in a positive and professional manner.
  • Productively interface with all team members and project stakeholders – internal and external.
  • Understand and follow Solutionz policies and procedures.
  • Proactively identify and discuss ideas to improve policies and procedures.
  • Demonstrate respect to co-workers, customers, and vendors.
  • Take responsibility for your own actions and activities.
  • Promptly reply to all email and voicemail communications, including outside of standard work hours when required.
  • Complete timecards daily.
  • Keep work area clean and free of clutter, to include (where applicable) office space, company vehicles and job sites.
  • Keep all scheduled activities current in your Solutionz MS Outlook calendar.
  • Be respectful in the care and handling of all company and client owned resources.


  • 3 years’ experience in a technical role.
  • Programming training from Crestron, Biamp, QSC, AMX, and others.
  • Ability to program/troubleshoot basic control systems and touch panel GUIs.
  • Experience with loading, trouble shooting, testing code onsite and remotely.
  • Ability to closeout projects through commissioning of system functionality.
  • Experience with programming various DSP products configurations and control.
  • Significant understanding and proficiency with audio principles.
  • Knowledge of Cisco, Polycom and Lifesize VTC products to include their programming/setup.
  • Knowledge of AV system design.
  • Knowledge of network infrastructure, OSI model, and critical terminology.
  • Strong interpersonal skills, excellent oral and written communication skills.
  • Ability to think and work independently and meet necessary deadlines.
  • Ability to interact with field personnel, management, and customers.
  • Occasional after-hours and/or travel may be required.
  • Have network terminology knowledge.
Employment: Type Full-time