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Customer Relationships Manager


Job Summary: 

Reporting to the VPG Sales Manager, this position is responsible for generating incremental supply and accessory revenue/gross profit from active and dormant Varitronics products. The CRM will also be responsible for uncovering sales opportunities for outside sales partner(s).


Pay range of $19-25 hourly (depending on experience) plus a commission.

Character of the Position:

This position will maintain a close working relationship with the VPG Sales Manager, Outside Sales Partners and Accounting. Projecting a professional, knowledgeable and credible representation of our Company and its services and product offering will be necessary for this wholly inside sales position.

The incumbent will be a highly organized self-starter with a degree and/or related work experience. Ideally the incumbent possesses several years of experience in a related position with an aptitude for sales and self motivation and the ability to close the sale. The incumbent will possess excellent time-management and organizational skills, excellent written and verbal communication skills, and the ability to multi-task and work with limited direction. This position requires a resourceful individual with the ability to creatively approach and uncover opportunities. Strong computer skills required with a high level of proficiency in Microsoft Office programs specifically Word, Excel, email, and Internet applications. 


Essential Functions - As Needed, Upon Requested Beyond Primary Essential Functions

  • Proactively contact suppliers for updates. Finding alternative products that might be available sooner.
  • Proactively communicate equipment status and challenges to PM and Sales teams early and often.
  • Organize warehouse and work area for orderliness at all times.
  • Pulling customer orders from stock and place orders on pallets or shelves or relocate orders to a holding area or shipping department.
  • Mark materials with identifying information using appropriate method.
  • Open bales, crates, and other containers.
  • Participates in physical inventory count to verify stock and identify any losses.
  • Prepare parcels for shipping. Weigh and count items to ensure accuracy of shipments.
  • May be assigned facilities maintenance duties as needed.
  • Complete transfer sheets to move supplies from other departments.
  • Back-up for receiving material into company computer system and creating product labels to put on incoming products.

Accountabilities (Including but not limited to):
  1. Make Solutionz Inc. a fun, profitable, world-class and customer intimate provider and integrator of audiovisual solutions and education tools.
  2. Sell supplies and accessories for ALL Varitronics product line.
  3. Maintain customer awareness of ALL supplies/accessories available for purchase.
  4. Assure customer equipment is in proper working condition; answering FAQs.
  5. Sell “Solutionz Inc. Extended Warranties” to assure system “up time”.
  6. Develop a community of loyal “power users”(advocate groups).
  7. Periodic participation in tradeshows and other related business development opportunities.
  8. Sell after-market Poster Maker, Poster Printer, Perfecta, Motiva, Awards Maker, Trifecta, Cutout Maker, Laminator and Design Center supplies.
  9. Generate referrals and referral programs.
  10. Sell customer incentive bundles and other approved promotions
  11. Solidify the accuracy of our account / contact management database (Q360)

To express interest in this position, please submit your resume and a cover letter. Incomplete submissions will not be considered.