It is hard to relinquish control, especially when you are on the verge of making a decision that will fundamentally alter the way your company does business, but when you are in the market for a video conferencing and collaboration solution, you might want to consider giving your IT department as much say as possible.
Concerns about handing over such a big decision might have been justified in the days of cumbersome and expensive software solutions that didn’t do a lot to mitigate buyer’s remorse once the deed had been done, but with the new wave of cloud-based conferencing and collaboration solutions, you can rest easy knowing that your IT department’s decision is not necessarily cast in stone.
A conferencing solution like Prime Call Cloud UC gives you and your IT department a whole lot of wiggle room as you adjust to your new system. Flexible subscription options allow you to pay for what you need, and you can swap out any of your existing systems for new cloud connected endpoints with Prime Call Cloud UC’s trade-in program. And since you can connect any video system (Lifesize, Polycom, Cisco, et al.) or other standards-based endpoint to Prime Call Cloud UC, you are free to stick with whatever is working for you. In short, it’s pretty hard to mess up with a solution like this. If you trust your IT department (and if you don’t, you have bigger fish to fry), you have nothing to worry about here.
Letting your IT department have a say in choosing collaboration solutions has a strategic benefit as well. As your company evolves, you will need to stay ahead of the game by recruiting top talent. Giving your IT department the go-ahead to keep your collaboration solutions up-to-date and IT-friendly will only increase your chances of recruiting top-of-the-line IT folks in the future. Who would not want to work for a company that values not only employee agency but also cutting edge technology? That’s an employee dream right there.
Giving up control can be scary, especially where matters of security are concerned. But a cloud-based solution like Prime Call Cloud UC does not sacrifice security at the altar of convenience. With encryption for all calls and the ability for administrators to monitor system/user statuses and view CDRs and usage reports, you can have the best of both worlds: a take-all-comers collaboration solution that doesn’t skimp on security.
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