There is no such thing as a future-proof unified communications solution. Technology advances and mutates with mind-boggling rapidity, and not even the most forward-thinking IT department can make any airtight predictions about when and how video conferencing and collaboration tools will be different two or three years from now. To stay competitive, you must offer your employees (and clients) access to cutting edge communication solutions that respond to the shifting needs of a physically dispersed but increasingly interconnected world.
You might never be able to predict how collaboration technology is going to change, but there are things you can do to ease your way into the unknown with confidence and care.
If you’re uncertain about your company’s future needs, a cloud-based solution like Prime Call Cloud UC is the way to go. Prime Call Cloud UC works with various endpoints (Lifesize, Polycom, Cisco, Avaya et. al) and is available via subscriptions that can be expanded or contracted as your business grows or shrinks. So no matter who you might connect with in the future or how much (or little) your company grows, your UC solution will flex to accommodate you and those in your circle.
Know Your Needs
Your UC solution will not be a one-size-fits-all panacea. Every department--every person, even--will use collaboration tools in different ways. Some might rely more on video conferencing, while others will depend on messaging and content sharing to do their jobs. Before you commit to an overhaul of your company-wide communication strategies, assess the needs of every department and make sure your chosen platform can accommodate everyone in your organization.
No matter how enamored you might be with your UC solution, you can’t count on your enthusiasm automatically trickling down to the rest of your organization. The employees in your charge are probably already pretty content with the communication tools they are currently using--do not underestimate the appeal of familiarity--so you will have to make a special effort to highlight the advantages of your UC solution to workers.
Learn more about Prime Call Cloud UC and please contact us if you have any questions. We will have one of our experts get back to you shortly. If you’d like to try Prime Call Cloud UC and see if it will work for your company, sign up for a free trial today. Use our Advanced Search tool to find anything else you might be looking for.