DigitalEdge Purchasing Contract
Please take a look at our standard product pricing by clicking the Products Catalog link above. We would like to have the opportunity to give you better pricing. Contact us and we can discuss your needs!
Mail: 901 Bringham Ave. Los Angeles, CA 90049
Key Contact: Annelise Fasnacht
Email: DE16A@solutionzinc.com
Phone / Fax: 888-815-6128 | 310-943-2388
How to Order
To assist eligible purchasers in complying with their purchasing laws, all purchase orders must reference the DigitalEdge Contract Number. Please refer to the product page for the correct contract number.
1) Purchasers will request a quote for products from the regional representative or key contact.
2) Awarded vendors will provide a quote to purchaser.
3) Locate the contract number on the DigitalEdge website for the product you wish to purchase. This contract number must appear in the statement below on the submitted order to the awarded vendor. Purchaser shall submit a purchase order or procurement card number to the awarded vendor. All purchase documents must contain this language:
Contract number for audit verification:
DigitalEdge #ESD112-DE-16A
4) The awarded vendor shall fill the order and ship directly to the purchaser at the “ship to” address.
Shipping and Delivery
All product will ship FOB Destination.
All deliveries will be made during standard business hours of 8:00AM – 5:00PM, Monday through Friday, excluding all major holidays, unless special arrangements have been made.
All deliveries will be made to the shipping address specified on Purchase order.
Any delays in shipping shall be communicated to the Purchaser by email or phone.
All Special Delivery or Express shipping charges will be the responsibility of the Purchaser.
Solutionz Conferencing, Inc. will be responsible for shipping errors.
Return and Replacement Policy
How to Obtain an RMA number
Email rmarequests@solutionzinc.com with the following information:
Account name
Purchase Order number
Name
Phone number
Part Number and Description
Quantity to be returned
Please allow 3 business days for a response. Alternatively you can reach out to your Solutionz representative for assistance with RMA’s.
RMA Criteria
Product purchased with the last 90 days
Stock balance returns must not exceed 15 percent of purchases made within previous 90 days
Product must be within unused and reasonable condition
Must be returned in original manufacturer’s packaging
RMA numbers will expire ager 20 calendar days of issuance.
Some Stock balance returns are subject to manufacturer’s warranty
Must be returned freight-prepaid
Tracking Information
Tracking information will be provided upon request by contacting tracking@solutionzinc.com. Please be sure to include:
- Customer Account Name
- Sales Order or Estimate number
Alternatively, you can reach out to your Solutionz representative for tracking information.
Contacts
Contact the Solutionz representative for your region listed below to request a quote or for more information on additional related products and accessories that may be available.
ALASKA Email
CALIFORNIA (NORTHERN) | Email
CALIFORNIA (SOUTHERN) | Email
COLORADO | Email
HAWAII | Email
IDAHO | Email
MONTANA | Email
NEVADA (NORTHERN) | Email
NEVADA (SOUTHERN) | Email
NEW MEXICO | Email
OREGON | Email
UTAH | Email
WASHINGTON | Email
WYOMING | Email