Q. We have just installed a new Polycom HDX 9002 in several of our office locations across the nation. We have a remote employee that wants to join bi-monthly video calls from his home office via his PC and webcam. Is this possible?

A:  Yes, this is very possible. Polycom has a software license for PC's called the Polycom PVX. Basically, it is a software package that when downloaded on a computer and integrated with a webcam, speakers, and a microphone, will allow the home office user to dial in, providing you have the multipoint software installed on the HDX units.