Managed Services

Solutionz Managed Services delivers high quality calls on time and interruption free.

Solutionz Managed Conferencing Services offers companies a turnkey, globally available, and fully managed IP video conferencing services.

Solutionz Managed Services includes the following:

• Managing your existing network resources of codians, MGC’s, and bridges
• Monitoring services of endpoints, network, and ongoing conference calls
• Usage reporting
• Overnight hardware replacement
• Reduced Prime Call service pricing
• Solutionz Integrated Maintenance support for room integrations
• Bridge and endpoint software updates for your own network resources
• Network troubleshooting
• Online reservations and scheduling
• Unlimited video network testing
• New user training / refresher course
• End point provisioning
• Backup and restoration of system configurations
• Management of legacy video endpoints
• On-site support in conjunction with parts replacement / advanced troubleshooting
• On-site bridge and network management at customer location
• Web conferencing
• Audio conferencing
• Conference recording and storage of data and meetings for later customer play back
• Reservationless meeting rooms

Benefits of Managed Services:

• Efficiently deploys, maintains, and supports remote or onsite video equipment throughout its lifespan
• Allows for corporate communications to expand beyond the endpoint or telephone
• Provides provisioning software upgrades, monitoring, device control and scheduling, parts replacement, and testing
• Allows customers to walk into their conference room and begin their virtual meetings without having to interact with the technology
• Provides custom collaboration solutions that fit your company’s unique business communication requirements
• Offers 24/7 service from small conferences to 50+ locations, anywhere in the world